Capitec Bank: Client Service Champion 2020

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Capitec Bank: Client Service Champion 2020

Capitec Bank: Client Service Champion

Location: Schweizer Reneke, North West, ZA

Purpose Statement:

To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly.

Experience:

  • At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum):

  • Grade 12 National Certificate / Vocational

Knowledge:

  • Knowledge of Capitec Bank products and business processes (internal)

Skills:

  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Analytical Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)

Competencies:

  • Delivering Results and Meeting Customer Expectations
  • Adhering to Principles and Values
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Following Instructions and Procedures
  • Entrepreneurial and Commercial Thinking
  • Relating and Networking

Additional Information:

  • Clear criminal and credit record
  • Must have access to transport (personal/public)
  • Flexible and mobile across regions is an advantage
  • Must meet the minimum requirements on psychometric assessments
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

How To Apply:

Click Here To Apply For Capitec Bank: Client Service Champion 2020

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