Ops support specialist

Nedbank: Content Designer

Nedbank: Content Designer

Nedbank: Content Designer

Nedbank: Content Designer

Job Family: Information Technology

Career Stream: Design

Leadership Pipeline – Manage Self: Operational

Job Purpose:

To support direct marketing processes in a machine learning near real-time environment as well as understanding the workflow processes, direct marketing channels/formats and understanding of data targeting/modelling and customer behavioral Insights. Interpret/manage briefs from high level concept phase through to roll-out. Responsible for the planning, creation and execution of complex direct marketing campaigns for testing machine learning targeting methodologies.

Job Responsibilities:

  • Planning, scheduling and managing content workflow including copy-writing, and adaptation of creative formats across traditional DM channels – text based, email, Minimailer, MMS etc.
  • Manage Digital/social media content briefs relating to the machine learning project with the Group Digital content studio
  • Format content for production/output through the Machine learning engine.
  • Implement necessary changes in line with the client’s demand and the project objectives
  • Quality control – Proofread and check the quality of work through each stage from creation to final execution.
  • Load, tag and maintain assets as defined in each project brief into an agreed centralised repository in line with Group Digital standards.

Essential Qualifications:

  • Relevant Undergraduate Degree, or appropriate Diploma (Design/copywriting/DTP)


  • This individual should ideally have hands-on experience in positioning offers 1:1 and micro-segmented target groups as well as basic understanding of test and learn methodologies.
  • 2-3 years in an agency studio environment in a graphic design/copywriting/DTP capacity
  • Experience working with Adobe Creative Suite and other relevant technical design software
  • Exposure to data and reporting on behavioral trends/customer insights and consumer decision making processes would be highly advantageous
  • Experience in user experience and CX design would be advantageous

Technical / Professional Knowledge:

  • Excellent in working with teams and independently
  • Ability to meet deadlines
  • Ability to provide original work
  • Capacity to handle more than one project simultaneously
  • Excellent knowledge of computer and various software tools
  • Strong technical aptitude to learn new software
  • Ability to pay attention to details and be well organized
  • Knowledge of the industry and new technologies
  • Understanding and interpretation of data and analytics (advantageous)
  • Copywriting
  • Knowledge and skills in graphic design/layout/DTP with specific experience in direct marketing
  • Ability to present ideas effectively
  • Must have intermediate level copywriting, design and DTP skills
  • A team player, conceptually strong and highly skilled in design and layout.

Behavioural Competencies:

  • Collaborating
  • Managing Work
  • Leveraging Feedback
  • Continuous Learning
  • Technical/Professional Knowledge and Skills

How to Apply:

Click Here To Apply For Nedbank: Content Designer

Requisition No & Talent Acquisition Contact

103255 – Mandlakazi Gumede

Please contact the Nedbank Recruiting Team at +27 860 555 566

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