Nandos Careers

Nandos: Assistant Restaurant Manager (Richardsbay)

Nandos: Assistant Restaurant Manager (Richardsbay)

Nandos restaurant manager

Nandos: Assistant Restaurant Manager (Richardsbay)

Job Title: Assistant Restaurant Manager

Reference: NAN200714-0

Department; Casas

Job Type: Permanent

Reporting to; Restaurant Manager

Location: Richardsbay, KwasZulu Natal, South Africa


Job Description:

  • Be more than just a Manager!
  • Do you have fire in your belly and purpose in your heart?
  • Do you pour all that you are into all that you do…. and have a little fun on the way?
  • If so, please review the requirements and have the courage to pursue your passion and join the Nando’s family

Assistant Restaurant Manager Requirements:

  • Matric
  • At least 2-3 years restaurant management experience
  • Experience in Microsoft office
  • Attention to detail and accuracy
  • Ability to manage a group of people
  • Excellent communication skills
  • Excellent knowledge of restaurant operations
  • Preferred: Applicants who have more than 3 years restaurant management experience
  • Preferred: Applicants who are in possession of a valid driver’s license and their own vehicle.

Duties and Responsibilities

Financial Management:

  • To ensure correct and effective financial administration according to Nando’s policies; procedures on a daily basis.
  • Assist in controlling expenditure and in achieving expected gross profit margins (stock control, waste management, pilferage, etc)
  • To assist in taking corrective actions necessary to improve business performance indicators (Sales: Year on Year, Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) on a daily basis.
  • Monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).

Operational Management:

  • Ensuring efficient stock control management for the restaurant on a daily basis.
  • To perform daily compliance checks with regards to Health & Safety, Repairs, Maintenance, Cleaning, Hygiene, and escalate any problems to the Restaurant Manager.
  • Assistance in developing the corrective action plan and facilitating actions necessary to improve internal and external audit results.
  • Communicate and ensure compliance to the Nando’s operational standards and operating requirement

People Management:

  • Assistance in developing and monitoring rostering on a weekly basis to ensure sufficient people capacity to meet the business requirements.
  • Ensuring adherence to opening and closing procedures.
  • Assisting with recruitment, induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business.
  • Complete and check the attendance register.
  • To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
  • Escalate poor performance where necessary and provide continuous feedback to staff and Restaurant Manager.
  • Assist in ensuring that all staff are signed-off on the relevant training material and procedures on an on-going basis.

Marketing Management:

  • Assist with communication and execution of all national, regional and local marketing campaigns and initiatives.
  • Respond to customer complaints in accordance with the Nando’s policies and procedures.
  • Assistance in developing the corrective action plan and facilitating actions necessary to improve results of the mystery shopper report.
  • To assist with the execution of the local marketing plan to promote sales and increase customer base.
  • To fulfil the responsibilities of the Restaurant Manager in his/her absence.

Closing Date: 24 July 2020


How To Apply:

Please Click Here To Apply For Assistant Restaurant Manager Position at Nando’s.


Leave a Comment

Your email address will not be published. Required fields are marked *

Don`t copy text!
Scroll to Top