Gilbarco Careers

Gilbarco: Vehicle Technician

Gilbarco: Vehicle Technician

Gilbarco Careers

Operating Company: Gilbarco

Category: Sales, Marketing & Service

Location: Pietermaritzburg, Kwazulu-Natal, South Africa

Job Schedule (FT/PT): Full-Time

Job Level: Individual Contributor

Requisition Number: GIL006587

DEPARTMENT: Retail Technical KZN

REPORTING TO: Technical Manager – KZN

ADDITIONAL INFO:
  • Own Vehicle Necessary
  • Willing to do after hour callouts
  • Willing to travelling long distance when needed

PURPOSE OF POSITION:

The prime objective for the Vehicle Technician is to ensure that service and maintenance calls for fuel vehicles attended and completed within set SLA’s

KEY RESPONSIBILITIES:

• Calls are resolved first time of attendance
• Ensure that quality of work done is exceptional at all time, maintain housekeeping.
• High level of professionalism is maintained
• Provide detailed information on the Job card
• Report on incident and near misses
• Ensure that safety compliance is adhered to at all times
• Ensure that safe driving is practiced at all times including but not limited to: Over speeding, usage of cellular phones while driving, seat belts etc.
• Ensure that proper PPE is worn at all times
• Ensure all calls are completed on time and all calls are closed on time on the system
• Ensure relevant paperwork Job cards are submitted on time on a daily basis
• Ensure van stock is maintained and used stock is booked out of the van stock and replenished at all times
• Provide feedback to the office where required that you communicate effectively when delayed ect.
• Provide support to other team members as and when required
• Share technical knowledge with fellow team members by providing on the job training to junior and assistant technicians

POSITION RELATIONSHIPS:

Internal
• Technicians
• Project offices
• Other internal departments

• Shared Services Team

External
• Oil companies
• Sub-Contractors
• Customers’ Fleet Managers

MEASURES OF PERFORMANCE (INDICATORS):

Leading
• 98% Calls competition within SLA Times
• 100% Feedback/communication to Schedulers

• 98% Support to other team members
Lagging
• Calls are resolved first time of attendance at 95%

• Ensure that quality of work done is exceptional at all time, housekeeping is maintained.
• High level of professionalism is maintained at 100%
• Arrive on site on time at all times at 100%
• 100% Accuracy of information on the Job card and all paperwork

PERSONAL QUALIFICATIONS & EXPERIENCE:

Education/achievements

  • Matric with at least N2 in electrical, mechanical or electronic

Experience/Knowledge 

  • At least 2 years working experience as an Auto Electrician / technician.

Specific Skills
• Proficient computer skills
• Accuracy, efficiency, and reliability are key skills to be successful in this position
• Ability to communicate quickly and effectively both written and verbal

ROLE SPECIFIC COMPETENCIES & BEHAVIOURS:

Utilises Critical Thinking – Thinks through and analyses complex problems, challenges and drives to root cause.

Moves Strategy to Action – Prioritizes effectively, acts with speed and agility.

Listens & Responds to Customers’ Needs – Demonstrates deep understanding of customer expectations and end user needs.

– Dedicated to exceeding customer expectations.

– Seeks information from customer feedback to improve.

Solves problems – Looks beyond the obvious symptoms to uncover their underlying root cause (5 Whys).

How To Apply:

Click Here To Apply For Gilbarco: Vehicle Technician

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