Capitec Bank Careers

Capitec Bank: Technical Support Engineer

Location: Johannesburg CBD, Gauteng

Purpose of the Role:

– To provide technical / desktop support to users at Campus, Regional Office and roaming users of Capitec Bank.
– To ensure that faulty equipment is repaired by suppliers according to service level agreements

Qualifications:

– National Senior Certificate (Grade 12) or National Certificate (Vocational)
– A relevant IT qualification (MCITP international certification or similar)

Experience:

3 years’ experience in providing on-site and telephonic technical support

Knowledge and skills:

– Knowledge related to Microsoft hardware and software technology
– Basic knowledge of diagnostic principles and troubleshooting
– IT operational environment
– Banking environment
– Communication skills (verbal and written) in English
– Diagnostic and analytical skills (root cause analysis)
– Negotiation skills
– Ability to perform under pressure
– Relationship building skills
– Accuracy / attention to detail
– Time management

Additional Requirements:

– A valid drivers’ licence and own reliable transport are pre-requisites for this position.
– The incumbent will be required to be available on a rotational roster to support multiple Campuses on standby.
– It may be required of the incumbent to work overtime as required.
– A willingness to travel for extended periods.
– Clear credit record
– Clear criminal record

Closing Date: 2019/03/29

How To Apply:

Click Here To Apply Online

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