Capitec Bank: Client Service Champion

Capitec Bank: Service Consultant

Location: Lady Frere, Eastern Cape

Purpose of the Role:

Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service. As a Service Consultant (Teller) you are required to deliver a quality front-line banking service to our clients within the branch by:

• consulting with clients,
• gathering and capturing of information,
• deposit- taking transactions,
• new client take on procedures and
• assisting clients with general banking related queries.

Qualifications:

• National Senior Certificate (Grade 12) or National Certificate (Vocational) essential

• Preferably a relevant tertiary qualification in Commence / Management

ExperiencePreference will be given to candidates with:

• Face to face client service experience within a retail / client service industry
• experience in the identification of sales leads and cross selling opportunities

Supervisory/ first line management experience (includes acting management experience) is an added advantage

Knowledge and skills:

• Passion for client service
• High energy levels and a sense of urgency
• Impact within a team environment (dynamic, articulate, has presence)
• Emotional maturity
• Conscientious
• Analysing and diagnosing skills
• Adaptable
• Computer literate in MS Office

Additional Requirements:

• Clear credit record
• Clear criminal record
• Willing to work extended working hours and weekends
• Access to transport (personal / public)
• Flexible and mobile across regions is an advantage
• Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)

Closing Date: 2019/03/29

How To Apply:

Click Here To Apply Online

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