Capitec Bank Careers

Capitec Bank: Agent – Johannesburg

Capitec Bank: Agent – Johannesburg

Capitec Bank Careers

Capitec Bank: Agent – Johannesburg

Location: Johannesburg, GT, ZA

Company: Capitec Bank Ltd

About Capitec Bank:

Capitec bank is a commercial bank, controlled locally and is licenced by the Reserve bank of South Africa. The bank works similar to a retail bank, which serves individuals and businesses but excludes close corporations, companies, partnerships and trust funds. The bank has over 500 retail branches, with approximately 3.7 million clients nationwide that offers services and products in the loan, check, savings, investment, and debit card divisions. At Capitec they seek, motivated and committed individuals who shares their same passion for service in the banking industry. They offer a range of opportunities in the following sectors; IT, Support and Operations.

Purpose Statement:

  • To provide effective service to branches by responding to and answering operational queries.

Experience:

Minimum:

  • 1 – 2 years contact centre

Ideal:

  • Experience in a banking environment

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Knowledge:

Minimum:

  • Call centre processes and procedures
  • Customer care and service protocols
  • Basic IT knowledge

Ideal:

  • Capitec Bank systems

Skills:

  • Communications Skills
  • Problem solving skills
  • Telephonic / Call skills
  • Attention to Detail

Competencies:

  • Achieving Personal Work Goals and Objectives
  • Delivering Results and Meeting Customer Expectations
  • Working with People

Additional Information:

  • Ability and willingness to work in an open plan environment
  • Able to work a 45 hour week inclusive of weekends and public holidays on a shift basis including night shift
  • Willing to work additional hours on occasion upon request
  • Clear criminal and credit record

How To Apply:

Click Here To Apply For Capitec Bank: Agent – Helpdesk

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

For further information regarding this job posting, please contact the Capitec Talent Acquisition Specialist:

Siphamandla Presmont Mazibuko

Click Here To View Latest Related Vacancies

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