Altron Careers

Altron Bytes: Permanent Vacant Posts 2021

Altron Bytes: Permanent Vacant Posts 2021

Altron Careers

Altron Bytes: Permanent Vacant Posts 2021

About Altron Bytes:

South African listed Allied Electronics Corporation Limited (Altron), through its principal subsidiaries, Allied Technologies Limited (Altech) and Bytes Technology Group (Pty) Ltd (Bytes), is invested in telecommunications and information technology. The Altron group employs more than 8 500 employees globally.

Founded in 1965, Altron has a direct presence in South Africa, rest of Africa, Europe, the Middle East and Australia. In addition, the group’s strategic partnerships with leading international technology companies gives it access to leading technology capabilities and products from across the world, including Asia, Europe and North America.

Most of the groups revenue and headcount are derived from the local market in South Africa where the group is headquartered. The group’s primary focus is in providing innovative solutions in the fintech, healthtech, safety & security, and learning and development verticals that have a meaningful impact on society by addressing challenges facing communities in South Africa, the continent and beyond, while delivering shared value for all its stakeholders

Job Tittle – Specialist: Network Services

Job Profile Summary

Responsible for producing simple network designs, architectures, network optimisation, and documentation covering voice, data, text, email, facsimile and image. This may incorporate all aspects of the communications infrastructure, internal and external, mobile, public and private, Internet/Intranet and call centres. Responsible for high-level problem resolution and network security policy implementation and monitoring

Job Description

JOB PURPOSE:

The management of the company’s Infrastructure and Network company environment, including the architecture and support of the environment.

KEY RESPONSIBILITIES:

  • Design, implement and maintain network (Routers, Switches, and Firewalls).
  • Design, implement and maintain hardware and virtual infrastructure (Virtual servers, Hosting servers).
  • Implement and maintain Microsoft Active directory and exchange.
  • Anti-Virus Implementation, maintenance and support.
  • Monitoring of network and system infrastructure.
  • Enforcing security protocols and policies.
  • Network environment.
  • Infrastructure environment

Educational Qualifications:

BSc Computer Science

Years of Experience:

4-5 Years experience

Advantageous Certifications:

  • Linux system administrator skills
  • MPLS & IPSec VPN
  • FW Experience Checkpoint
  • ACI UP exposure, transaction switching.
  • Azure hosting knowledge
  • Red hat & PostgreSQL
  • SQL knowledge
  • PCI-DSS compliance experience

Other Requirements:

  • Working knowledge of IT systems advantageous
  • Fluency in English is mandatory
  • Strong oral and written communications skills.
  • Organisational and prioritisation skills.
  • Excellent administrator with strong attention to detail.
  • Ability to work in a fast-paced environment whilst still maintaining high levels of accuracy.
  • Ability to maintain supreme levels of ethical behaviour and confidentiality.
  • Ability to identify opportunities for improvement
  • Problem Solving
  • Strategic Planning
  • Multi-tasking
  • Quality Focus
  • Technical Understanding

Job Tittle – Agent: Service Desk

Job Profile Summary

The Service Desk Agent is responsible for logging job incidents/calls and escalating them to next level support. This may include both internal and external clients. May also require first line resolution of calls/incidents logged.

Job Tittle – Support Engineer

Job Profile Summary

Responsible for key accounts regarding product/service offerings, promotion, prices, delivery. May assist regional sales managers at regional offices.

Job Description

Responsibilities:

GERMAN & ENGLISH SPEAKING IT Support to be provided

Ensure that each incident/request is immediately logged.

Provide 2nd line support telephonically and via email using remote desktop tools

Passed on to the appropriate person, department or vendor for resolution if not able to resolve first line.

Adhering to company processes and procedures.

Respond to all phone calls and emails received.

Keep customer informed of the status of logged calls, global problems or down time.

Maintain a professional helpdesk image at all times.

Work effectively as part of a team and seek to support the team’s goals.

Continuous broadening own technical, functional, and industry skill base.

Engaging in formal and informal knowledge transfer.

Performing related work as required.

Building good relationships with customers.

Keep all relevant staff informed of any perceived trends, positive or negative, in the phone calls and emails being received.

Provide data and statistics for reporting purposes from the service desk on request.

Update team leader or operations manager immediately of any unresolved issues, escalations and general issues.

Be able to diagnose hardware and software related issues relating to desktop and laptops.

Ensuring that response times are kept within the parameters set in the SLA.

Reporting status to management. Identifying problems and bringing them to the Managers attention with sufficient lead time to avert crises.

Provide Remote desktop support and resolution.

Perform administration duties and ensure documentation is updated and completed on time

Education

National Certificate Level 4 (N4) / Grade 12: Information Technology

Job Tittle – Business Analyst

Job Profile Summary

Responsible for assisting in a variety of assigned legal projects. Prepares legal documents such as briefs, pleadings, appeals, wills, contracts, initial and amended articles of incorporation, stock certificates and other securities, buy-sell agreements, closing papers and binders, deeds and trust instruments for review, approval and use by the Legal Advisor. Files pleadings with court clerk. Prepares affidavits of documents and maintains document file.

Job Tittle – Technician: Support – Junior

Job Profile Summary

Under direct supervision performs simple, onsite hardware, software and peripheral updates and repair in an organisation. Responsible for troubleshooting and repair of computer systems and peripheral equipment located throughout the organisation. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Prepares progress reports for all work performed.

Job Description

Under direct supervision performs simple, onsite hardware, software and peripheral updates and repair in  an organisation.  Responsible for troubleshooting and repair of computer systems and peripheral equipment located throughout the organisation. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Prepares progress reports for all work performed.

Job Tittle – Internal Auditor: Information Technology

Job Profile Summary

Responsible for working within the Operation to help shape and influence the People Agenda, partnering with line management to translate business priorities into HC activity. The HC Consultant undertakes activities for the operation, while working collaboratively with the Senior HCBP and the Head of HC Operations. The HC Consultant works proactively with Operations managers and employees and fellow HC Consultants to ensure HC is delivered fairly and consistently to a high-quality standard whilst ensuring statutory and legislative compliance.

Job Tittle – Sales Consultant

Job Profile Summary

Personally sells company’s products and/or services to retailers, industrial customers, institutions etc., by visits and obtaining orders, but selling process requires high level of product application knowledge. Responsible for meeting a specific sales budget or target. Knowledge of both product features and salesmanship important. May report to District, Regional or National Sales Manager.

Job Description

Key Responsibilities:

  • Ensure achievements of set sales targets
  • New business development
  • Implementation and management of sales strategies
  • To market all the products and solutions of the company to clients
  • To provide all potential clients with relevant information concerning our products
  • To ensure that all the relevant contracts and documentation have been collected from the client and are completed in the correct manner
  • Support new clients
  • Generation of new sales leads
  • Build and manage relationships within an expanding client base
  • Generate daily and weekly reports of all sales activities

Educational & Experience Requirements:

  • Matric
  • A formal qualification in a Sales & Customer service-related field is highly desirable
  • Minimum of 3 years external sales and customer engagement experience
  • Payment Technology or IT Solutions Sales an advantage (POS / AEDO / NAEDO / Debi check)

Click Here To View More Vacancies in South Africa 2021

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